Surfbreak Oceanfront Hotel, Ascend Hotel Collection

The parking was the worst, no one vacationing should have to park their car a half a block away from the hotel. There were some parking spaces on-site most of the time was used by staff. In my opinion , no employee with the exception of the Manager should be allowed to park on-site, for their customers to have to walk a half . The a.m. manager was very polite , some of the front desk staff require some customer service skills to move forward in the Hospitality field. I enjoyed the Ocean view room and the balcony was a plus. All the gift shops, restaurants, escape rooms, and attractions surrounding the hotel were great. This was my 1st visit to Vaginia Beach, I will most likely use this area as one of my vacation areas, to bring my grandchildren. They even had horseback rides on the beach.

Great location right on the board walk. Our ocean view room was wonderful. Rooms were modern and well equipped with mini fridge and microwave. Nice free coffee service in the morning. Nice casual beach bar, "Calypso" right in the hotel. Hotel staff was friendly and helpful. Parking was free one block away, with valet available if desired.

I liked Natalie the desk clerk the convenience to the beach parking is terrible right at the hotel because it is such a small parking area otherwise you will have to park around the corner from the hotel that they reserved for the guest the restaurants were great scenery was great my only issue was my ocean view which was more of the rooftop of vents than ocean view and I wanted just ocean view so I could sit out on the balcony at night and just take in the beautiful view of the beach considering I was on vacation from my high stressful job however everything else was great!

Room was clean and comfortable. View of ocean was spectacular! I loved it. Staff was friendly, professional, courteous and knowledgeable. Fantastic value for the money. Close to everything we needed.

I liked the location and the ocean front! Beautiful view, very friendly and attentive staff. The sheets were very clean and the towels smelled clean. The beds were very comfortable and my apartment was spacious. My children loved it and we had a lot of fun.